Privacy Policy

General

 

At Divinotech India Pvt. Ltd. we respect your need on online privacy and protect any personal information that you may share with us, in an appropriate manner. Our practice with respect to use your personal information is as set forth below in this privacy policy statement. As a condition to use of any service powered by Divinotech India Pvt. Ltd, you consent to the terms of the privacy policy statement as it may be updated from time to time. This privacy policy statement applies exclusively to www.divinotech.com

 

Information Recorded and Use:

  •  Personal Information

During the Registration Process for creating a user account, we ask for your name and email address. We also create a unique username and password, which will be used solely for the purpose of providing access to your user account. Upon registration you will have the option of choosing a security question and an answer to the security question, which if given, will be used solely for the purpose of resetting your password. Your name and email address will be used to inform you regarding new services, upcoming events, and changes in this privacy policy statement.

Divinotech India will have access to third party personal information provided by you as part of using services powered by Divinotech India, such as contacts in your Divinotech mail account. This information may include third party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to us and solely as part and parcel of your use of Divinotech India services. We do not share this third party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you.

We post user testimonials on our website. These testimonials may include names and other personal information and we acquire permission from our users prior to posting these on our website. Divinotech India is not responsible for the personal information users elect to post within their testimonials.

  • Usage Details

Your usage details such as time, frequency, duration and the method of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of our services and to help us provide you the best possible service.

  • Contents of your User Account

We store and maintain files, documents, order of the day, emails and other data stored in your user account at our facilities. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Consequently your files and data may remain on our servers even after deletion or termination of your user account. We may retain and use your personal information and data as necessary to comply with our legal obligations, resolve disputes and enforce our rights. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of Divinotech India except in circumstances specifically mentioned in this Privacy Policy Statement and Terms of Services. We also do not scan the contents of your user account for serving targeted advertisements.

  • Payment Information

In case, we require payment for any services, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the card holder, the expiry date and the last four digits of the credit card number. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers on our reputed Payment Gateway Service Provider who is beholden to treating your personal information in accordance with this Privacy Policy statement.

  • Visitor Details

We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitors movements and to improve our website. We link this automatically collected data to other information we collect about you.

Tracking Technology:

To enhance your experience while using our services, we use temporary and permanent cookies. Temporary cookies will be removed from your computer each time you close your browser. If you select “Keep me signed in” option, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you choose to turn the cookies off, you may not be able to use registered areas of the website.

In Divinotech India, we use technologies such as cookies, beacons, tags and scripts. These technologies are used in analyzing trends, administering the site, tracking user movements to gather demographic information about our user base.

We use Locale Storage Objects such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your web browsing activity use LSOs such as HTML 5 to collect and store information.

Links through our website

Some pages of our website sometime contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible about the information made available by you at such other websites. We encourage you not to provide personal information, without assuring yourselves of the privacy policy statements of other websites.

Federated Authentication

 You can login to our site using federated authentication providers such as Facebook connect. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign in form.

Sharing Information

Sometimes we may need to share your personal information and your data to our associates, resellers, service providers and business partners solely for the purpose of providing our services to you. The purposes for which we may disclose your personal information ore data to our service provider may include data storage, database management, web analytics and payment processing. These service providers are authorizes to use your personal information or data only as necessary to provide these services to us. In such cases Divinotech India Pvt. Ltd will ensure you those associates, resellers, service providers and business partners comply with this privacy policy statement and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share your personal information or data to any person outside Divinotech India Pvt. Ltd for any purpose that is not directly connected with providing our services to you. We will share your personal information with third parties only in the way that are described in this privacy policy statement. We never sell your personal information to third parties. In a special case, we may disclose personal information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by Divinotech India in our sole and absolute discretion for protecting the safety of our users, employees, or the general citizen.

Your information is secured

 We espouse industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, conversion, disclosure or destruction of your personal information, user name, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing our services to you and are bound by confidentiality obligations.

Option for information use

In any circumstance or in any occasion, if we decide to use your personal information for any purpose other than as stated in this privacy policy statement, we will offer you an effective way to opt out of the use of your personal information for those other purposes. Periodically, we may send emails to you regarding new services, releases and upcoming promotions.

Accessing, Updating & Editing Personal Information

On your request, we will provide you with information about whether we hold any of your personal information. Users who wish to edit, update or remove any personal information including those from a public forum, directory or testimonial on our site may do so either by accessing their user account or by contacting our customer care services at www.info@divinotech.com . This type of changes may take up to 72 hours to take effect.

Investigation of Illegal Activity

Due to some unavoidable circumstances, we may need to provide access to your personal information and data of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of our services. However, we ensure you that such access is in compliance with this privacy policy statement and subject to appropriate confidentiality and security measures.

Notification of Changes

We may revise the privacy policy statement upon notice to you at any time by personally contacting you or by sending email to your email address. If we make remarkable changes in the privacy policy statement that affects your rights, you will be provided with at least 20 days advance notice of the changes by email to your primary email address. You may terminate your use of service provided by us by sending us a notice through email within 30 days of being notified of the availability of the revised privacy policy statement if the privacy policy statement is revised in a manner that substantially affects your rights in connection with use of our services. You will not receive any email notification of minor changes to the privacy policy statement.

Blogs

We encourage and provide scope to our users to post information and data in blogs for sharing information in a public space on the website. This information is publicly available to all users and visitors of our website. You have to register to post information, but given the public nature of the platforms, any personal information disclosed within the sites may be used to contact the users with unsolicited messages. We advice the users to be cautious in disclosure of personal information in public platforms as Divinotech India is not responsible for the personal information users select to disclose. We also supports third party widgets e.g. Facebook, Twitter options on the website that allow users to share write-up and other information on different platforms. These widgets may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the widgets to function properly. These widgets simply act as a bridge for your convenience in sharing information, the widgets do not collect or store any personal information from the users. User’s interactions with the widgets are governed by the privacy policy of the company providing it.

Contact Us

If you have any question or doubt regarding our privacy policy statement, please contact us at enquiry@divinotech.com. We will respond to your query within 15 days of receipt upon ascertaining your identity.

Processor Disclosure

This certification covers our collection, use and disclosure of information we collect through our website www.divinotech.com and through our various services. The use of information collected through our various services shall be limited to the purpose of providing the specified services to you.

We acknowledge that you have the right to access your personal information. Divinotech India has no direct relationship with any particular person whose personal data it processes. If you are an individual user of any services powered by Divinotech India Pvt. Ltd, you can directly contact Divinotech India Pvt. Ltd to add, correct, revise, or delete inaccurate data. In other cases, any person who seeks access, or who wants to add, correct, revise or delete inaccurate data should direct such query to his data controller who may be a customer of any services powered by Divinotech India Pvt. Ltd. If anybody requests to remove any particular data we will respond within a reasonable period. We will retain personal information we process on behalf of our clients for as long as needed to provide services to our clients. Divinotech India Pvt. Ltd will retain personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements

Divinotech India Pvt. Ltd may transfer personal information to third party service providers that help the company by providing various services powered by Divinotech India. Transfers to subsequent third parties are covered by the provisions in this privacy policy statement regarding notice and choice and the service agreement with you.